To make absolutely certain that every inquirer has been contacted and given further help as necessary, a post-crusade telephone survey is conducted. About three weeks after the crusade ends (giving opportunity for the normal channels of follow-up to function), almost every inquirer is telephoned by a trained worker. Questions are asked and if the inquirer is doing well the interview takes no more than a few minutes. This conversation provides opportunity for further counseling, which is often necessary. The survey results in the enlistment of many more people in the Bible study nurture program and gives the inquirer additional help, if needed, in getting established in a church. Though both the pastor and the counselor have been asked to contact the inquirer, experience indicates that not only is the survey necessary, but that the call is most appreciated by the inquirer.

Over the years, counseling and follow-up have become an extremely important part of any Billy Graham crusade. This presentation is only a summary of the process. Additional details are available, on request, from the Crusade Information Service representative or Crusade Director.