Title: Internet Evangelism Associate (Bilingual)
Department: Internet Evangelism
Status: Associate
Summary:
Serves Internet Evangelism effort (Spanish and/or English language) by providing task level support to the volunteer application, training, and monitoring processes, and assisting with e-mail responses from Pazcondios.net

Description:

Essential Duties and Responsibilities:

• Assists with Spanish Ministry volunteer application process as directed by Spanish Ministry Coordinator or the Bilingual Volunteer Coordinator
• Conducts mock chat training with volunteer applicants
• Conducts KnowJesus course training with volunteer applicants
• Responds to volunteer applicant questions via e-mail and telephone
• Conducts application reviews, interviews, and reference calls, and performs other tasks necessary to the application process
• Updates volunteer database
• Assists with volunteer demographic and statistical research
• Assists with reviewing chat conversations and KnowJesus discipleship conversations when needed
• Assists with processing and training of Search for Jesus church partners as requested by Church Referral Coordinator
• Assists with sorting of and responses to e-mail messages submitted through Pazcondios.net

Marginal Duties and Responsibilities:

• Assists in scheduling of volunteer training
• Assists with maintenance of Internet Evangelism church database
• Fulfills other duties assigned by Discipleship Manager or Volunteer Coordinator

Reporting Relationships:

• Reports to Spanish Ministry Coordinator
• Receives direction from Volunteer Coordinator or Spanish Ministry Coordinator for various daily tasks
• Coordinates with other Billy Graham Evangelistic Association (BGEA) areas, as needed

Job Specifications:

Skills and Knowledge:

• Minimum of high school diploma, with preference for Associate-level degree or equivalent
• Ability to read, write, and speak Spanish required
• Proficiency with computer and MS Office applications
• Knowledge of and experience with volunteer management/operations desired, preferably within a Christian ministry environment
• Excellent communications skills
• Ability to write clearly and concisely
• Ability to work with initiative and with minimal supervision
• Ability to be flexible with shifting priorities
• Ability to function as a team player
• Ability to concentrate on details, and to demonstrate thoroughness and accuracy
• Ability to maintain absolute confidentiality related to volunteer application and management process

Physical/Mental Demands:

Working Conditions:

• Work is typically performed in a conventional office environment
• Associate positions typically involve work of up to nineteen (19) hours weekly, not to exceed 1,000 hours annually.